Europe Manchester United, Liverpool, Fulham and Wigan Athletic to receive award for best customer service

logoManchester United, Liverpool, Fulham and Wigan Athletic will receive awards for providing the best customer service to Premier League fans, as voted for by a panel of industry experts from the tourism, football and customer service industries.
Manchester United were named VisitFootball Club of the Year for their “stand-out customer experience” while Liverpool received the Best Fan Innovation for their Family Park “which makes a day at the football much more than the 90 minutes in the pitch“.
Fulham’s staff won the Warmest Welcome award for being “a club where all departments are working towards a common goal of improving every supporter’s day out” and the fourth award, Unsung Hero, went to Wigan steward Jo Roberts for her dedicated work with disabled fans.
VisitFootball, a joint venture between the Premier League and the national tourism board VisitEngland, has been assessing the care that customers receive at football grounds since August 2010.

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